Tourism & Hospitality in North Queensland
The region’s tourism and events sector support approximately 8,000 direct and indirect jobs and contributes $1.2B to the regional economy. Each year the region welcomes more than 3 million visitors with the average length of stay around 4 nights and each visitor spending around $172 per day.
The accommodation and food services sector provides somewhere to stay for Australian and overseas arrivals seeking short-term lodgings and places to eat and drink across a wide range of hospitality establishments.
Tourism experience development has been a key priority for the region over the past decade, with significant investment in new or improved experiences recently completed or underway including: The Museum of Underwater Art, Queensland Country Bank Stadium, $40M upgrade to the Ville Resort and Casino and upgrades to the Reef HQ Great Barrier Reef Aquarium.
Average Domestic Tourism Spend
Looking for a job in North Queensland?
Visit Jobs North Queensland to search for jobs, register your Air CV and sign up for custom news and listing alerts.
- Cafes, Restaurants & Takeaway Food Services
- Pubs, Taverns and Bars
- Clubs (Hospitality)
- Tourism & Travel Agents and Advisors
- Conference & Event Organisers
Employment in Accommodation and Food Services has rebounded from COVID-19 lows, and the industry continues to provide many jobs. There are employment opportunities within this industry across most occupation groups.
Businesses in this industry are mainly involved in activities like:
- Hotels, motels, and places offering short-term accommodations including camp grounds, caravan parks and holiday stays
- Cafes, restaurants, catering, snack bars, speciality food services
- Cultural & recreational services
- Travel, tours, guides & agents
On the job training is common, and many workers do not have post-school qualifications, although a quarter of workers have a VET qualification.
With a wide variance, average earnings are $500 per week, lower than the ‘all industries’ average of $1,200.
The COVID-19 pandemic has had a major impact on the food, tourism and hospitality industry, according to the National Skills Commission. Many businesses had to change the way they operate, such as by scaling back staff, adjusting staff duties and changing the products they offered. In the long term, demand for food services is set to increase, but many of the changes made during the pandemic will persist, particularly with regards to how products and services are provided to customers.
Employment in the Accommodation and Food Services industry is projected to grow by 112,400 (13.2%) over the five years to 2026.
Good interpersonal skills, solid communication skills, organisational skills and the ability to be a part of a team are all key attributes of working in the accommodation sector. They are essential for dealing not only with holidaymakers and guests, but with staff from other sectors of the hospitality and retail industries.
Careers in the food services sector vary widely. They span from casual customer service positions in fast-food outlets to managerial positions in many world-class restaurants and hotels. The sector offers considerable opportunities for casual and part-time work.
Top Employing Occupations
- Sales Assistants
- Chefs & Cooks
- Café and Restaurant Managers
- Retail Managers
- Café Workers
- Event Managers
- Conference Organisers
- Travel Agent
- Tour Operator
Explore & Get Started
Myfuture.edu.au is an extensive career exploration resource for students, teachers advisors and parents to explore personal and career profiles, industry information, occupations, courses, videos and more.
Find a Course or Traineeship
TAFE offers Certificate and Diploma courses in a range of pathways to Hospitality, Event Management, Travel and Tourism and Retail Services as well as support in sourcing apprenticeships and traineeships.VISIT TAFE QUEENSLAND
JCU offers Diploma, Bachelor and Masters in a range of Hospitality related pathways. Visit the university website for pathway and course information.VISIT JAMES COOK UNIVERSITY
Tec-NQ is a registered training organisation delivering nationally accredited qualifications through full time apprentice training, VET in Schools programs, short courses and training.Visit Tec-NQ
CQU offers a wide range of courses from Certificate to Bachelor in Hospitality, Event Management and Travel and Tourism.Visit CQ University
MEGT is a great place to find currently advertised traineeships and apprenticeships.Visit MEGT
Apprenticeships QLD is a website that directs trainees to field based apprenticeships in Queensland.Visit Apprenticeships QLD